当然可以。我们欢迎不同信仰，以及没有宗教信仰的家庭。 创办人虽然是一名牧师，但我们的服务并不限于基督徒， 也不会要求家人参与不符合自身信仰的仪式。 我们会先了解您的意愿，再一起商量适合的告别方式。

Yes. We welcome families of all faiths and those with no religious beliefs. Although our founder is a pastor, our services are open to everyone. We do not require families to take part in rituals that do not reflect their beliefs. We begin by listening to your wishes, then discuss a farewell that feels right for your family.

一般善终安排主要处理毛孩离世后的接送与火化， 本身不包含告别仪式。告别仪式则透过专属空间、 花艺布置与仪式流程，让家人一起记念毛孩， 表达感谢与不舍，为这段珍贵的陪伴， 好好说一声再见。

Basic pet aftercare focuses on transport and cremation and does not itself include a farewell ceremony. A farewell ceremony provides a dedicated space, floral arrangements and a guided sequence for families to remember their pet, express gratitude and love, and say a meaningful goodbye to the companion they cherish.

不是。「四望」是我们对毛孩告别的理念： 回望一起走过的日子，守望珍贵的爱与回忆， 让不舍与眼泪有处安放，再带着盼望慢慢前行。 它并非宗教仪式或环节， 适用于不同信仰及无神论的家庭。

No. The Four Hopes express our philosophy of saying goodbye to a beloved pet: remembering the days shared, cherishing love and memories, making room for sorrow, and moving forward with hope. They are neither religious rituals nor religious elements, and are suitable for families of different faiths as well as atheist families.

可以。提前了解，是给自己多一点时间， 在心情比较平静的时候认识不同选择。 您可以先询问服务内容、告别方式与费用， 不必在咨询时立即决定。 现在好好珍惜相伴的日子， 也可以为将来的需要多一份准备。

Yes. Learning about arrangements in advance gives you time to understand your options while you feel more settled. You can ask about services, farewell arrangements and costs without having to decide during the conversation. You can cherish life together today while also preparing for future needs.

您可以先告诉我们毛孩的种类、大约体重、 目前的情况，以及您所在的地区。 如果已经有想法，例如是否希望领回骨灰、 安排告别仪式，或有宗教方面的需要， 也可以一起告诉我们。 如果您暂时不知道该怎么安排，也没关系， 我们会先听您说，再逐步了解。

You can begin by telling us your pet’s species, approximate weight, current situation and your location. If you already have preferences, such as bringing the ashes home, arranging a farewell ceremony or including religious elements, please let us know. If you are unsure where to begin, that is okay. We will listen and guide you through the questions one step at a time.

仪式结束，不代表思念也会结束。 您不必要求自己马上放下， 也不需要因为仍然难过而觉得不好意思。 我们的配套包含哀伤辅导， 让陪伴延续到告别之后。 我们会聆听您的感受，陪您面对失去、安放思念， 按自己的步伐慢慢适应往后的生活。

The end of a ceremony does not mean the end of grief. You do not have to let go immediately or feel embarrassed about still being sad. Our package includes grief counselling, extending care beyond the farewell. We will listen to your feelings and support you as you face the loss, make room for remembrance and gradually adjust to life at your own pace.

目前，我们仅为预先规划配套提供 0% 利息、6至24个月分期付款， 无需绑定信用卡。须符合相关条款与条件。

Currently, interest-free instalment plans of 6 to 24 months are available exclusively for our pre-planning packages, with no credit card required. Terms and conditions apply.